Our contribution towards sustainability
of our Community, Staff, Clients, Supply Chain and Environment
JCW Energy Services is committed to investing in a sustainable future. It is within our Code of Conduct that we invest in our staff, our customers, as well as our supply chain, and contribute towards positive change to the wider community and environment that we live in. The following highlights the various areas where we are making a positive difference:
To Employee
Investing in Training
Training for both engineering and administrative staff is crucial, as it ensures the highest standards of technical proficiency and operational efficiency, ultimately enhancing service delivery and client satisfaction.
New staff members and engineers at JCW undergo a comprehensive induction training process, followed by continuous training sessions, both online and face-to-face. This approach ensures that all employees are well-versed in the latest industry standards, technologies, and best practices from the outset. Ongoing training is essential to maintain and update their knowledge, enabling them to adapt to new advancements and consistently deliver high-quality service.
As an engineering service company, JCW is affiliated with various esteemed institutions, ensuring that we remain updated on the latest products and systems within the built environment. Notably, our status as a Mitsubishi Diamond Quality Partner and Daikin D1+ Premium Partner signifies our adherence to both Mitsubishi's and Daikin’s stringent standards, granting us access to advanced technical training, software updates, diagnostic programs, and cutting-edge technologies.
Probably the most important system in any building is the fire alarm system. With ever changing technology and legislation JCW decided the best way to keep our engineers up to date on both was to build our own in-house fire alarm training facility in Leicester, incorporating all the different types of panels and systems that our engineers work on, on a daily basis. You can read more about out in-house fire alarm training centre here.
Outside of Work
JCW proudly sponsors numerous local youth sports teams and actively supports our employees' personal endeavours, including charity challenges.
Recognising the significance of voluntary work to our staff, we acknowledge that such activities may occur both during the week and on weekends. Consequently, JCW has implemented an Employer Supported Volunteering (ESV) programme, firmly establishing a policy to encourage and facilitate our employees' participation in voluntary activities. We reward any unpaid commitment of time and energy dedicated to benefiting society, the community, and the environment with paid leave.
We believe these voluntary day allowances bring numerous benefits to the community and enhances individual mental well-being. It provides personal and professional development opportunities, such as networking with like-minded individuals, fostering team bonding, developing new skills and interests, and boosting morale.
Read about our Staff’s Charity or Volunteer activities here.
To Customers
At JCW, we recognise that quality service is paramount, which is why fostering strong relationships with our clients is essential for continuous improvement.
Our approach to continuous improvement involves partnering with clients to define and implement innovative solutions, such as new technologies for streamlining account administration, energy-saving initiatives, and adapting to change. For instance, through extensive collaboration with a key client, JCW developed and executed a solution that integrates reactive fabric maintenance tasks and planned maintenance tasks into planned visits. This initiative not only created job opportunities by establishing a nationwide network of fabric engineers but also enabled us to offer this enhanced service to several existing and new clients.
To Supply Chain
Our procurement policy emphasises equality, sustainability, and the stringent vetting of forced labour and modern-day slavery within our supply chain. We accomplish this by fostering strong relationships with our suppliers and conducting regular review meetings, as well as participating in joint ventures, whenever possible.
These ventures sometimes extend beyond professional collaborations, as we also seize opportunities to support charitable causes.
Notably, our Managing Director, Kurt, participated in a 555 kilometre bicycle ride from Saigon to Angkor Wat to raise funds and awareness for Save the Children. Not only was this a physically challenging event but it also pushed the team mentally. They had to really pull together to ensure they all made it across the finish line in one piece - just! You can read Kurt’s words here.
To Community
Although JCW operates on a national scale, we actively encourage our staff to engage in initiatives that enhance the local communities they live in and that we serve.
As an example, we encouraged our employees to form rowing teams for our Family Away Day at the St. Neots Community Festival, in support of the Carers Trust Cambridgeshire. Such friendly competition not only fosters team spirit but also contributes positively to the local community well-being.
Apprenticeship and Work Experience
We are proud to facilitate apprenticeship and work experience opportunities. We believe that the community benefits as a whole when we commit to supporting young people’s professional development, as this helps build a skilled workforce for the future, boosts morale, and therefore our social responsibility.
You can read some of our blogs on work experience weeks, and some of our Apprenticeship success stories here.
To Environment
In alignment with the objectives outlined in our JCW Environmental Policy Statement, we are committed to reducing our clients' impact on climate change by providing energy-efficient equipment and service options. Our ability to offer these solutions is a direct result of our close partnerships within our supply chain, which enable us to access advanced technologies and innovations.
By working closely with our customers and collaborating with our supply chain, it not only supports our own environmental goals but theirs also.
Technology for Monitor of Vehicles
As a company, we cover approximately 3,630,000 miles annually, which represents our most significant environmental impact. To mitigate this impact, we conduct regular reviews of our vehicle specifications and have implemented the Lightfoot driver monitoring system.
Road safety is of utmost importance to us. We foster a culture where all employees prioritise road safety and vehicle maintenance. By equipping our operational vehicles with the Lightfoot tracking devices, safety, travel speed and energy efficiency can be monitored and each month we reward excellent driver behaviour.
For further details, please read more here.
Questions?
If you have any questions please leave us a message via the contact us form.